Cecotec is carrying out a precautionary recall of a specific batch of its Total Iron 10100 Pro steam generator iron (reference 05086) and is offering inspections for products with potentially affected serial numbers.

This applies to steam generator irons purchased through any sales channel, whether owned or third-party, including the official store (online and offline), distributors and/or other authorised points of sale.

The brand is taking these measures voluntarily and proactively, reaffirming its commitment to user safety, transparency and the highest quality standards.

How to request collection of the product for inspection?

• Check whether your product belongs to the affected batch by entering the serial number in the section below.
• Complete the form you will be automatically redirected to if your Total Iron 10100 Pro steam generator iron is affected.
• A courier will collect the product from your home.
• Our technicians will inspect the product and we will return it to you in perfect condition.

Check your steam generator iron

Enter the serial number of your product here to check whether it belongs to the affected batch.

More information

While this replacement process is being carried out, Cecotec recommends not using the product.

Contact

If you have any questions, contact our customer service by phone at 960 62 81 91 or via email info@programascecotec.com