Cecotec proactively recalls a specific batch of its Cecofry Pixel 2500 Touch air fryer (reference 04982) and offers free replacements for units with potentially affected serial numbers. This applies to air fryers purchased through the official Cecotec store (online or offline) or through third-party retailers.

The brand is taking these voluntary and proactive measures to reinforce its commitment to user safety, transparency, and the highest quality standards, despite the fact that the issue has not been confirmed by independent technical analysis.

How to request a replacement?

• Check if your product belongs to the affected batch by entering the serial number in the section below.
• Fill out the form you’ll be redirected to if your Cecofry Pixel 2500 Touch is affected.
• A courier will deliver the new product and collect the old one from your home free of charge.

Check your air fryer

Enter your product’s serial number here to verify if it belongs to the affected batch.

More information

In the meantime, Cecotec recommends not using the old product until the replacement is complete.

Contact

If you have questions, contact our customer service at +34 960 62 81 91 or email us at info@programascecotec.com